What is salesforce? Salesforce.com (SFDC)
is an extremely flexible and scalable CRM system that is delivered via the cloud
(or software as a service – SaaS.) Salesforce is the #1 CRM product in the
What Does Salesforce Do? SFDC
encompasses contact management, customer support, instant messaging, and
marketing to help corporations function more efficiently and profitably.
What is the Salesforce Login? The
is simply a web page where licensed users enter their name and password to login
to the system.
How Much Does Salesforce Cost? SFDC is
licensed by the number of users and the sophistication of the version you wish
to use. Fees range from $25/user/month for the low-end Group Edition to
$250/user/month for the Unlimited Edition. Contact
salesforce.com for the latest pricing information
How hard is salesforce to implement?
Although SFDC can be used “out of the box” with no customization, a reasonable
investment in time and training is needed to achieve the desired ROI on the
system. Similarly, a computer-literate person can import existing customer and
lead lists with a reasonable amount of effort but realistically an experienced
salesforce administrator is needed to accomplish most companies’ goals.
Tidewater Salesforce Consulting can get you up and running quickly and the
investment will pay for itself many times over.
Do I need a dedicated salesforce
administrator? Every implementation needs a salesforce administrator but
this can be handled remotely by Tidewater or by dedicating a significant portion
of an FTE to the project. To give some perspective, the Salesforce Administrator
class is 5 full days and costs $3,750.00.
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