Tidewater Salesforce Consulting includes Business Analysis, Data Migration, Salesforce Implementation, Third Party Application Integration, Salesforce Training, and Ongoing Salesforce Administration.



One of our most popular service offerings is the “salesforce administrator.” Many small to medium sized companies buy salesforce and assume that an internal person will be able to assume the role of part-time salesforce administrator without formal training or experience. Usually a sales manager or IT person is thrust into the role without knowing the tremendous payback that can be achieved by customizing the system to fit their business. We have even seen companies that made every sales rep a salesforce administrator without realizing the conflicts that can arise from having too many people working on the system with no coordination.

Benefits of Tidewater’s Salesforce Administrator:

  • Sales and support reps can concentrate on prospects and customers instead of managing the system
  • Boost sales by increasing customer connects and service calls – all information is stored in one place and integrates with Outlook or other mail clients
  • Increase adoption of salesforce because it works the way your reps are used to and makes their lives easier
  • Improve accuracy of sales forecasting with all prospect activity rolled up to management
  • Managers can see what’s happening in the pipeline – don’t expect what you don’t inspect!
  • Save the cost of hiring a salesforce administrator and paying all associated overhead

Exactly What Is Salesforce Administrator?

Tidewater will lift the ongoing burdens of the salesforce administrator off your internal resources and perform all aspect of this job remotely (or with on-site support as needed) for a small monthly fee. Setting up new employees, customizing screens, reports and dashboards, importing leads etc. can all be handled remotely by Tidewater Salesforce Consulting. One of your administrative staff can be empowered as another salesforce administrator for simpler tasks such as resetting passwords. This frees up your sales and support team to concentrate on the job at hand and saves the cost of devoting valuable sales time to the system. More importantly, as your salesforce administrator, Tidewater will continue to recommend ways to improve the system to make sure you get the most out of your investment. Salesforce.com must be customized to work the way your company works and not present a huge learning curve for your sales and support reps. If the system is easy to use and the process flow is familiar, the adoption rate will be much higher and your sales numbers will improve dramatically. Call us today to see if the salesforce administrator is right for your company.




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  2013-18 by Tidewater Salesforce LLC.  Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, and Chatter are trademarks of Salesforce.com, Inc.  We are a Salesforce consulting firm providing salesforce training throughout the USA, but focus on cities & states in the Northeast like Hartford Connecticut / CT, Augusta & Portland Maine / ME, Boston Massachusetts / MA (MASS), Portsmouth New Hampshire / NH, Burlington Vermont / VT, Providence Rhode Island / RI, and Austin Texas, TX.