The salesforce login is a web page where licensed users enter their name and password to gain access to the sales cloud, service cloud, chatter, online help and force.com (for the salesforce administrator to customize and manage the system.)
There are some nuances of the salesforce login that users should be made aware of. First, if you attempt to login to salesforce with the wrong username or password a pre-determined number of times in a rapid succession you will be locked out of the system for a much longer time. These parameters are managed by the salesforce administrator. If this happens or you forget your password, your administrator will have to reset your password. This is accomplished by the system sending you an email with a temporary code which you then change to a new password. You also need to change your salesforce login periodically (once again defined by your salesforce administrator) for security purposes. Salesforce supports the new 2-stage password scheme that involves sending an email to your smart phone for verification (and much improved security.) Because of the sensitive nature of your pipeline (which you would not want to fall into a competitor’s hands) we recommend that you adopt the 2-phase system for all users.
In addition, if you attempt a salesforce login from a new computer or other device, you will need to get a security token from salesforce to append to your password. This is also true for a salesforce login attempt from your smart phone. Luckily the token can be cut and pasted into your password to make the process easier. Although this makes the salesforce login process a little more cumbersome at first, the added security in today’s world of corporate espionage is well worth the effort.
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